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How to FIX Spotify error code access point 22

How to FIX Spotify error code access point 22

How to FIX Spotify Error Code Access Point 22

Spotify is undoubtedly one of the most popular music streaming platforms, loved by millions for its vast music library and user-friendly interface.

However, like any software, it’s not immune to errors.

One such error that users occasionally encounter is Spotify Error Code Access Point 22.

If you’re facing this issue, don’t worry; we’ve got you covered with this comprehensive guide on how to fix it.

Understanding Spotify Error Code

Before we dive into the solutions, let’s first understand what this error means.

Spotify Error Code Access Point 22 typically occurs when the Spotify app on your device is unable to connect to the Spotify servers.

This can happen due to various reasons, such as network issues or problems with the app itself.

How to FIX Spotify error code access point 22

Step 1: Check Your Internet Connection

The first and most crucial step is to ensure that your internet connection is stable.

A weak or unstable connection can lead to the Spotify error code Access Point 22.

Here’s what you can do:

  • Restart your router.
  • Use a wired connection if possible.
  • Disable VPNs or proxies that might interfere with Spotify’s connection.

Step 2: Update the Spotify App

Outdated software can often lead to errors. To ensure your Spotify app is up-to-date:

  1. Open your app store (Google Play Store for Android or App Store for iOS).
  2. Search for “Spotify.”
  3. If an update is available, click “Update.”

Step 3: Clear Cache and Data (Android Only)

If you’re using Spotify on an Android device, clearing cache and data can resolve many issues.

Here’s how to do it:

  1. Go to your device’s settings.
  2. Navigate to “Apps” or “Application Manager.”
  3. Find and select “Spotify.”
  4. Tap “Storage.”
  5. Click “Clear Cache” and “Clear Data.”

Step 4: Reinstall Spotify (iOS Only)

On iOS devices, sometimes a fresh installation can resolve issues.

Here’s how to do it:

  1. Press and hold the Spotify app icon until it wiggles.
  2. Tap the “X” icon to delete the app.
  3. Visit the App Store and reinstall Spotify.

Step 5: Check Spotify’s Server Status

Occasionally, the issue might be on Spotify’s end.

You can check their server status by visiting their official Twitter account or website for updates on any ongoing outages or issues.

Advanced Tips

While the previous steps should resolve the majority of Spotify Error Code Access Point 22 issues, here are some advanced tips and additional suggestions for those seeking a more comprehensive approach to troubleshooting:

1. Check Firewall and Security Software:

Sometimes, security software or firewalls can block Spotify’s connection to its servers, leading to Spotify error code Access Point 22.

Make sure that Spotify is allowed through your firewall or security software settings.

Consult the documentation for your security software for instructions on how to do this.

2. DNS Settings:

Consider changing your DNS (Domain Name System) settings to use a more reliable DNS server.

You can use public DNS services like Google’s ( and or Cloudflare’s ( DNS servers.

This can sometimes resolve connectivity issues with various online services, including Spotify.

3. Network Troubleshooting:

Perform a comprehensive network troubleshooting process, which may include resetting your router to default settings, checking for IP conflicts, and ensuring that your network hardware is functioning correctly.

This step is particularly useful if you frequently encounter network-related issues.

4. Try a Different Device or Network:

If possible, try accessing Spotify on a different device or network.

This can help determine if the issue is specific to your device or network configuration.

If Spotify works on another device or network, it may indicate a problem with your initial setup.

5. Proxy and VPN Considerations:

If you use a VPN or proxy service, it might be causing the error.

Temporarily disable these services and see if Spotify works without them.

If it does, you may need to adjust your VPN or proxy settings to allow Spotify connections.

6. Review Third-Party Plugins:

Sometimes, third-party plugins or extensions in your browser or system can interfere with Spotify’s operations.

Disable any unnecessary plugins or extensions, and then try using Spotify again.

7. Update Operating System:

Ensure that your device’s operating system is up-to-date.

Outdated operating systems can sometimes cause compatibility issues with apps like Spotify.

Updating to the latest OS version can potentially resolve such problems.

Remember, these advanced tips are meant for users who have already tried the basic troubleshooting steps and are still experiencing Spotify Error Code Access Point 22.

It’s advisable to approach these advanced solutions with caution and, if needed, seek assistance from tech-savvy individuals or professionals.

How to FIX Spotify error code access point 22

Contact Technical Support

If none of the above steps work, it’s a good idea to reach out to our technical support team for personalized assistance.

We can provide further guidance and investigate the issue more deeply.


In conclusion, Spotify Error Code Access Point 22 can be frustrating, but with these steps, you can troubleshoot and hopefully resolve the issue.

Remember, a stable internet connection and keeping your app updated are key to preventing such errors in the future.


FAQ 1: What is Spotify Error Code Access Point 22?

Spotify Error Code Access Point 22 is an error message that indicates an issue with the Spotify app’s connection to the Spotify servers. It can prevent you from using the app to stream music.

FAQ 2: Why am I encountering Spotify error code Access Point 22 error on the app?

There are several possible reasons for this error, including a weak internet connection, outdated app version, cached data issues (on Android), or problems on Spotify’s server. This error can occur due to various factors.

FAQ 3: How can I check if Spotify’s servers are down?

To check Spotify’s server status, you can visit their official Twitter account or their website. They often post updates on any ongoing outages or technical issues affecting their service.

FAQ 4: What should I do if I have a stable internet connection, but I’m still getting the Spotify error code Access Point 22 issue?

If you have a stable internet connection and the error persists, try updating the Spotify app to the latest version. If you’re on Android, clearing cache and data might help. If the issue continues, consider uninstalling and reinstalling the app (on iOS) or contacting Spotify support for further assistance.

FAQ 5: Is there any way to prevent Spotify Error Code Access Point 22 in the future?

To prevent this error in the future, ensure your internet connection is stable and regularly update the Spotify app. Avoid using VPNs or proxies that may interfere with the app’s connection. Additionally, keep an eye on Spotify’s official channels for any service status updates.