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How to FIX Star Citizen error code 19004

How to FIX Star Citizen error code 19004

How to FIX Star Citizen Error Code 19004

Star Citizen is an expansive and ambitious space simulation game that has captured the imagination of gamers worldwide.

However, like any complex online game, players may encounter various errors and issues.

One such issue that players often face is the Star Citizen error code 19004.

If you’re frustrated by this error and looking for a solution, you’ve come to the right place.

In this guide, we’ll walk you through the steps to fix Star Citizen error code 19004 effectively.

Understanding Star Citizen Error Code 19004

Before diving into the solutions, it’s essential to understand what error code 19004 signifies.

Typically, this error occurs due to connectivity issues between your computer and the Star Citizen servers.

It can manifest as a game crash or failure to connect to the game servers, making it impossible to play the game.

Let’s go through a series of steps to resolve the Star Citizen error code 19004.

How to FIX Star Citizen error code 19004

Check Your Internet Connection

Start by ensuring that your internet connection is stable.

A weak or intermittent connection can lead to connectivity problems with the game servers.

If necessary, restart your modem or router and try connecting again.

Disable VPN or Proxy

If you’re using a VPN or proxy server, disable it temporarily.

Sometimes, these services can interfere with the game’s server connections.

After disabling them, try running Star Citizen again.

Verify Server Status

It’s possible that the issue is on the game’s server side.

Check the official Star Citizen website or forums for any server status updates or maintenance notifications.

If the servers are down or experiencing issues, you may need to wait until they’re back online.

Update Graphics Drivers

Outdated or incompatible graphics drivers can cause various gaming issues, including error code 19004.

Ensure that your graphics drivers are up to date by visiting the website of your graphics card manufacturer and downloading the latest drivers.

Disable Firewall and Antivirus

Firewall and antivirus software can sometimes block the necessary connections for online games.

Temporarily disable your firewall and antivirus software and see if the error persists.

Remember to re-enable them after troubleshooting.

Verify Game Files

Corrupted game files can lead to errors.

Steam users can verify game files by right-clicking on Star Citizen in the Steam library, selecting “Properties,” going to the “Local Files” tab, and clicking “Verify Integrity of Game Files.”

For non-Steam versions, use the repair function in the launcher.

Restart Your Computer

A simple restart of your computer can resolve many gaming issues.

After making any changes or updates, restart your system and try launching Star Citizen again.

Contact Support

If none of the above steps resolve the error, it’s time to reach out to our technical support channels.

Provide ours with detailed information about the error, your system specs, and the troubleshooting steps you’ve already taken.

We should be able to offer further assistance.

How to FIX Star Citizen error code 19004


The Star Citizen error code 19004 can be frustrating, but with the right troubleshooting steps, you can get back to exploring the vast universe of the game.

Remember to stay patient and methodical while addressing the issue.

By following these steps, you increase your chances of resolving the error and enjoying a seamless gaming experience in Star Citizen.

If you found this guide helpful, consider sharing it with fellow Star Citizen players who might be facing the same error.

Together, we can help each other enjoy this remarkable space adventure to the fullest.


  1. What is Star Citizen Error Code 19004?
    • Error code 19004 in Star Citizen typically indicates a problem with connecting to the game servers. It can result in game crashes or difficulty accessing online gameplay.
  2. Why Am I Getting Error Code 19004 in Star Citizen?
    • Error 19004 can occur due to various reasons, including network issues, server problems, outdated drivers, or interference from firewall or antivirus software.
  3. How Do I Check the Status of Star Citizen Servers?
    • To check the status of Star Citizen servers, visit the official Star Citizen website or forums. They often provide updates on server status and maintenance schedules.
  4. Is Using a VPN or Proxy Causing Error Code 19004?
    • Yes, sometimes VPNs or proxy servers can interfere with Star Citizen’s server connections. Try disabling them temporarily to see if it resolves the error.
  5. What Should I Do if None of the Troubleshooting Steps Work?
    • If none of the troubleshooting steps mentioned in the guide resolve the error, it’s advisable to contact Star Citizen’s official support. Provide them with detailed information about the error, and they can offer further assistance in resolving the issue.